ITIL certificaat : When I first received this book I thought it should be at least an inch thick. Turned out it is a slim book and easy to read. The topics are well organized with sufficient charts to help you learn the materials quickly. It could be a bit dry if you keep reading for hours. However once I discovered that this book comes with the eLearning for 3 months the study became much more fun and interactive. The eLearning guides you through the entire Foundation curriculum. I passed the exam in one shot with 10+ hours of light study. I recommend this book.
John Chan jc (Los Angeles CA United States)
Learn more about ITIL certificaat:
About The Art of Service – learn more about ITIL certificaat
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com