ITIL Certification Classes and This kit and a reference guide is what you need to pass the foundations exam
ITIL Certification Classes : I bought this kit and a reference guide from ITSM Library (IT Service Management Based on ITIL – A Pocket Guide (English version) (ITSM Library Pocket Books) and they were all I needed to pass the foundations exam. No need to read the long and boring OGC books. Although the book had some typos it’s by no way an obstacle to understand all the concepts explained. Also the online course gives you the chance to prove your understanding using quizzes and an online exam prep. I totally recomend getting this kit.
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About The Art of Service – learn more about ITIL Certification Classes
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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