ITIL Certification Exam Center : ITIL Foundation Complete Certification Kit is both a reference guide and a workbook (kit). I liked the presentation methodology and topical summary. I found ITIL study guide remarkably different from PMBoK in which ideas and concepts are presented in a complex and convoluted way. A little more worked out examples case scenarios exercises and a center spread sheet of ITIL diagram would make the book gorgeous! Overall great stuff
ksk ksk (USA)
Learn more about ITIL Certification Exam Center:
About The Art of Service – learn more about ITIL Certification Exam Center
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com