ITIL Certification Exam Questions : I got the book and then signed up for the online course. I have tried several courses on this subject and this is probably the best organized and most meaningful that I have seen. I have not taken the certification test yet but oddly enough that was not my purpose in going through this process. I’ll let others judge the effectiveness to prepare for tests. I had a couple of problems getting my account set up but the online folks are fast and courteous. So if you too have problems I’ll bet they will be solved quickly and effectively. Overall I think this was definately worth the money.
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