ITIL Certification Levels : The online course in conjunction w/ the book does exactly what it is intended for – get you to be ITILv3 Foundation certified. Obviously price-wise this is a no-brainer but the quality is surprisingly good as well. Using this tool requires discipline and independence and for the most part gives you a clear foundational level of understanding of ITIL. They include quiz questions and a sample test not exactly like the actual test itself but sufficient to again pass the test.
H. Chiang (Los Angeles CA)
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