ITIL Change Management Training : This appears to be a very good resource for the exam. I have not sat for the exam yet so take this for what it is worth. But I do have the ITIL library and it is completely daunting. The library comes as (5) large volumes and I couldn’t make sense of where to even start with all of that information. This Certification Kit does a great job of giving the user a holistic view of ITIL. It compares V2 to and makes sense of everything. I’ll know after sitting for the Foundation Exam whether this Certification Kit does as good of a job with the detailed information that is required to pass the exam. I recommend this Kit for anyone wishing to get started with ITIL or sit for the Foundation Exam.
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