ITIL Cmdb : I used the ITIL Foundation Complete Certification Kit – Study Guide Book for preparing to take the ITIL Foundation Certificate and after I finished reading the book I used the online Courses to refresh my mind before I sat for the exam and I pass the exam direclty. Nice Kit to purchase and use if you want to obtain the ITIL Certitication I am planning to use the same source for my ITIL Manager certification to prepare before I start the course and the exam.
Ibrahim Said Ibrahim (New York NY USA)
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