ITIL Conference : This book comes with the added benefit of having an on-line training companion. For the price this is a no-brainer purchase. I was pleasantly surprised that between the book and the computer course with its quizzes and exam (along with some internet research on my own) they are enough for me to take the foundation certification exam which I plan to do before the end of this month. However don’t expect it to be the end all and an equal to other much more expensive courses. The publishers have those available as well as many other training aids. If you are self-motivated and willing to study and do your research this is a steal and will prepare you for the exam. I should know about preparing for certification exams. I currently hold an A+ Certified Novell Engineer Microsoft Certified System Engineer and Oracle Database Administrator Certifications.
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