ITIL Continuous Service Improvement : Includes Application Management Change Management Operations Management Control processes and….
You let out a sigh of relief, spend a few hours filling out the easy to follow gap analysis spreadsheets and you’re on your way to V3 transition.
You are confident in presenting ITIL V3 to your organization.
Try it today Risk Free and you can have a complete ITIL V3 Readiness Assessment customized for your company in less than a day.
Here’s What You Get?In this immediate product download you will receive 6 extensive and detailed Assessment spreadsheets.
One for each volume in the ITIL V3 set.
Each can be quickly filled in for even 10 participants to align with your company’s specific needs.
Full instructions, along with quick tips and examples within each Readiness Assessment, will make the process clear and easy for you.
In addition to the Readiness Asessment, you will receive the 80-page eBooklet, How to Develop, Implement and Enforce ITIL V3’s best practices.
This easy reference will walk you through the 5 Lifecycle critical steps you need to take to create a successful portfolio of IT Services.
And you will learn how to manage and refine your service portfolio as your company’s business evolves.
With The Complete ITIL V3 Readiness Assessments, you can put any or all of these assessments to work in your company: ITIL V3 Readiness Assessment Overview?174 Readiness Assessment areas that provide a high level quick overview of your ITIL V3 readiness? ITIL Service Strategy Readiness Assessment?130 Detailed Service Strategy Readiness Assessment areas?Service Strategy offers a view of ITIL that aligns business and IT so that each brings out the best in the other.
It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow.
Includes:? * Service Management strategy and value planning? * Linking business plans and directions to IT service strategy? * Planning and implementing service strategy? ITIL Service Design Readiness Assessment?219 Detailed Service Design Readiness Assessment areas ?In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT services solutions and processes.
Includes:? * Service design objectives and elements? * Selecting the service design model? * Cost model? * Benefit/risk analysis? * Implementing service design? * Measurement and control? ITIL Service Transition Readiness Assessment?206 Detailed Service Transition Readiness Assessment areas?Service Transition focuses on the broader, long-term change management role and release practices, so that risks, benefits, delivery mechanism and the ease of ongoing operations of service are considered.
This provides guidance and process activities for the transition of services into the business environment.
Includes:? * Managing organizational and cultural change? * Knowledge management? * Service knowledge management system? * Methods, practices and tools? * Measurement and control? * Companion best practices? ITIL Service Operation Readiness Assessment?254 Detailed Service Operation Readiness Assessment areas?By focusing on delivery and control process activities, a highly desirable, steady state of managing services can be achieved on a day-to-day basis.
To ensure it is integrated with the rest of the ITIL library, guidance is based on a selection of familiar service support and service delivery control points.
Includes:? * Application Management? * Change Management? * Operations Management? * Control processes and functions? * Scaleable practices? * Measurement and control? ITIL Continuous Service Improvement Readiness Assessment?152 Detailed Continuous Service Improvement Assessment areas?Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual improvements.
Focusing on the process elements involved in identifying and introducing service management improvements, this also deals with issues surrounding service retirement.
Includes:? * Business and technology drivers for improvement? * Justification? * Business, financial and organizational improvements? * Methods, practices and tools? * Companion best practices ? Decades of Experience?The veteran team at The Art of Service has spent years in the trenches working with thousands of IT organizations such as yours.
They know what works and what doesn’t.
This knowledge will save you countless hours of hard work and frustration. Order The Complete The Complete ITIL V3 Readiness Assessments now!
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