Service Management is one term that has become an integral part of the IT industry. The Art of Service has put an effort to let you understand and learn about ITIL® Service Management. You can take up our ITIL® course, if you wish to create a career in IT Service Management or if you are already working in this field.
Our ITIL® course structure is very comprehensive and suitable for people with any type of time constraints and budget. Our coursees are of international standards because they are accredited by the institutions like ISEB and EXIN.
The foundation level of the ITIL® course introduces you to the basic concepts of ITIL® management terms. It lets you know how it works in a general sense.
After completing the foundation coursee you are allowed to move to the practitioner’s level. You will learn here about the practices of ITIL® service application. IT Management Services like Problem Management, Service Desk and Configuration Management are some of the important ITIL® service applications.
Management level coursee will equip you with valuable skills in ITIL® Service Delivery and ITIL® Service Report.