ITIL Csi : This certification kit helped me pass my exam on the very first try. It is well written and concise. It also comes with an online component so that between the reading and the online instruction you get all the information you need to pass the exam. They also have a forum and are receptive to comments. I highly recommend the study guide and online course. It works!
Bruce S. Richardson (Rochester Washington United States)
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About The Art of Service – learn more about ITIL Csi
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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