ITIL Demand Management Review

ITIL Demand ManagementITIL Demand Management and The Art of Service

ITIL Demand Management : I was very happy to find this Certification Kit and feel confident that getting the book from this publisher will ensure I have a good training resource. However I am disappointed with the Online Course. I had hoped for additional content beyond what the book offers with more examples and detailed explanations of concepts and processes but it seems to be mostly just an online Powerpoint-type presentation of the book with audio voice-over reading the text to you. Progression through the sections is also a little confusing with no online help to aid in figuring out the navigation although I did finally figure it out after a bit of clicking around. I am happy with the book – and my purchase – overall and though I’m not yet ready to take the certification exam I do feel these materials will enable me to pass the first time. Having a sample test available in the book and online is especially helpful.

BFH in SoCal (SoCal)

Learn more about ITIL Demand Management:

ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.

With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.

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ITIL Demand Management and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Demand Management and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Demand Management and ITIL Foundation Complete Certification Kit Loyalist Accredited

ITIL Demand Management and ITIL Foundation Complete Certification Kit Loyalist Accredited

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