ITIL Event Management : I recently purchased the ITIL Foundation Complete Certification Kit – Study Guide Book and Online Course. I have read the book and have started the online course. The material is well laid out and the online course is esay to understand and follow. I have no doubt I will pass my test with flying colours. This book has been a valuable purchase.
M. Fowler (Sydney Aus)
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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