Both EXIN and ISEB offer Practitioner ITIL exams, although EXIN has had the programs available for longer. Practitioner ITIL courses and exams are available in most ITIL process areas.
The in house courses generally run for 2 to 3 days, depending on the vendor offering the program. As a consumer of ITIL Practitioner you need to ensure that the supplier is in fact accredited by either EXIN or ISEB to deliver the training. ITIL Practitioner Exams – IT Service Management Practitioner Certificate ITIL Exams at this level test individual process knowledge ITIL Exam – IT Service Management Managers Certificate ITIL Exams in this category are for those faced with challenges of implementation. ITIL Exams in Practitioner and Managers levels must currently be sat as a paper based test, facilitated independently. The most comprehensive preparation and ITIL Exam practice resources can be found by using the following links. Want to find out more about the ITIL Practitioner exams and learning: ITIL Exams ITIL Books & CD Licensing ITIL Documentation ITIL Downloads ITIL Online Education ITIL Toolkit E-mail us for ITIL In House Education and Learning options E-mail us for ITIL Consulting Services
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