ITIL Exam Locations : I bought the book read it and then waited to take my test. I waited so long that they changed the test a little (v3 to version). To their credit the company allowed a PDF download to the latest book edition (4). I read that too took the eLearning course and passed with no problem. My only issue with the online course was the audio. The voices (first a woman and then a man) were obviously not from the US. They were native English speakers (UK New Zealand or Australia) but the pronunciation of some words was difficult for someone with US English to get (accents on different syllables). Also the slides were sometimes childish and didn’t represent what the speaker was saying. Overall I was happy the purchase though.
Learn more about ITIL Exam Locations:
About The Art of Service – learn more about ITIL Exam Locations
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com