ITIL expert level : I highly recommend the ITIL Certification Kit. The information is presented in a format that either the advance or novice professional can comprehend. When you purchase this certification kit you are not only getting great study information but access to other professionals that are either preparing for their certification or who have already passed the exam. Additionally I have been pleased with the customer service received. Someone has always responded to my questions/concerns in a timely manner.
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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