ITIL® Fact Sheets
It can be quite cumbersome to go through several hundred pages of ITIL® framework to seek a particular standard or process. ITIL® fact sheets are basically the compressed form of the same information and are available in 12 or so pages. The Art of Service provides ITIL® fact sheets.
The ITIL® fact sheets entice a conceptual awareness of each of the process areas so that you are able to make informed decisions. The fact sheets are double sided and give an insight into the process discussed in the sheet. The Art of Service is accredited to provide IT Service Management training with the Global accreditation board (EXIN).
Our ITIL® fact sheets have information presented in an attractive manner. The effective and judicious use of diagrams also makes them interactive. Also the topics are descriptively discussed. These fact sheets are an ideal tool for understanding and implementing the 11 disciplines of ITIL®.