ITIL Foundation 3 : Found this book to be very well written and to the point. It was a lot smaller than I thought it’d be considering that the original books from ITIL are about 200 pages long EACH. This is just a summary of those books that presumably is directly related to the test. I haven’t taken it yet but I’ve been studying quite a bit with this book its online course (which is nice to have as a summary refresher from the book) and a test book that I bought separately and also on Amazon. I’ve learned lots from this book already. Here’s to hoping that I do well on the exam!
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