ITIL Foundation Exam : If you are planning on studying for ITIL certification this just might be the book for you. I always prepare for a class by purchasing some kind of book related to what I am undertaking. I found the book to be well laid out and easy to read.
Jim Werner (St. Louis MO USA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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