Note: In the box on the right, the bold, underline text represents a published ITIL text book.
The red text represents processes covered in the Service Delivery text book and the blue text represents processes described in the Service Support text.
This diagram makes it simple to see how so much of BS15000/AS8018 was derived from the ITIL. CERTIFICATIONS (People Power): There are currently two recognized levels of proficiency in the BS15000 standard for individuals. Consultant and Internal Auditor Has attended a 3 day or certified equivalent course in BS15000/AS8018 and passed the two part examination.
The examination is a combination of multiple choice and assignment essay style. Participants are those that are assisting organizations to prepare for or retain their BS15000 official certification.
Pre-requisite to attend the course is a pass in the ITIL Foundation examination or equivalent knowledge. External Auditor Has attended a 2 day or certified equivalent course in BS15000/AS8018 and passed the examination.
The examination is a multiple choice exam. Participants are those that are carrying out official certification audits and re-audits, with a view to approve, reject or remove BS15000 certification.
Pre-requisite to attend the course is the participant is a qualified auditor as dictated by country conditions.
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