ITIL Foundation Exin : The ITIL Foundation Book was a good baseline for taking the ITIL exam. The exam itself is easy however you have to be familiar with the ITIL way of looking at things. Recommend taking test preps as well.
Jessica G. Pruitt (APO AE)
Learn more about ITIL Foundation Exin:
About The Art of Service – learn more about ITIL Foundation Exin
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com