ITSM foundation exam – I have supplied the latest version of the ITSM foundation exam requirements here (see bottom of page for links to other ITSM Foundation exam preparation materials) ITSM foundation exam – name Foundation Certificate in IT Service Management (ITIL Foundation) ITSM foundation exam – Target group The examination for the Foundation Certificate is intended for people working in the field of IT Service Management.
The Foundation Certificate is a prerequisite for the Practitioner’s and Manager’s Certificate in IT Service Management.
ITSM foundation exam – Prerequisite knowledge, skills and practical experience None.
ITSM foundation exam – Examination requirements The examination requirements are: The importance of IT Service Management and the IT Infrastructure The Service Management processes and the interfaces between them ITIL processes and the relations between these processes Understand all basic concepts of ITIL ITSM foundation exam – In course assessment
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