ITIL Foundation Overview : Great combination of book and online material. The only reason for not giving this 5 stars is because I haven’t gone to take my exam yet to see how effective this product is. Based on the material I’ve gone through so far and all of the other reviews I have no doubt I will be able to pass the exam the first time around with this product. My only complaint is I ordered the Edition instead of the Edition (but that’s my own fault for not looking more carefully before ordering). On the positive side the author made the Edition available for download in PDF format on the website. BIG plus for doing that!! I would definitely recommend this product to anyone wanting to either take their Foundation exam or brush up on the material.
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