ITIL Foundation Pr?ºfung : As someone who is moving from client to client as a member of a consulting team it is important to stay abreast of best practices and various frameworks. As a consultant it is also helpful to be able to show your certifications so as to put your clients minds at ease that you have been proven imdependently to know the basic knowledge of certain areas where you are providing support. The ITIL Foundation Complete Certification Kit is a very useful tool in obtaining the ITIL Foundation certifiction. It is a very easy read and is easy to pack into your computer bag so you can read it while flying from city to city. The capability to access the on-line training sessions and practice exams were very helpful for those of us which learn from reading listening and seeing. My personal suggestion is to read a section of the book then review the on-line training associated with the section and take the on-line exam. It helps to drive the points home and keeps it in the forefront of your mind to aid you during the official exam. Overall the book (and on-line training) is highly recommended. One change that I would sugggest to the company is to make the book available in electronic form to those who purchase the book and to put the on-line training on CD. It would be very helpful to those of us who travel so much for our jobs and could really use it during down time at airports and on planes. I would have paid additonal for that capability.
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