ITIL Foundation Training

ITIL® Foundation Training

The Art of Service offers ITIL® Foundation Training course to the individuals who aspire to manage the IT related services. The duration of the ITIL® foundation-training course is three days. It begins with an introduction to Service Management and ends with changing policies.

ITIL® Foundation Training is for IT professionals involved in business-focused IT services who wish to learn the best practice Service Management processes and procedures. This training also serves as an opportunity to gain a recognized entry-level qualification in IT Service Management.

The ITIL® foundation training course will include;

    Description of key ITIL® process, roles and responsibilities
    Explanation to the key benefits of an ITIL® based approach to Service Management
    Discussion about the practical issues and costs associated with an ITIL® implementation
    How to use standard IT Service Management lexicon?
    Preparation to take the ISEB or EXIN examinations