To get a good overview of the IT Infrastructure Library processes you can take up an ITIL® foundationcourse. The Art of Service offers an EXIN accredited ITIL® foundationcourse. EXIN is an independent body that manages the examination and certification of ITIL® but it doesn’t offer any course for the preparation of the exams. The Art of Service offers a three-day ITIL® foundationcourse that helps you prepare for the examination leading to foundation certificate in IT service management.
To enroll yourself for the ITIL® foundationcourse you are required to give an interview, which ensures that you have a sufficient background and experience in IT. Once you have passed the interview you can enroll for the ITIL® foundationcourse. We have prepared the course as per the principles of ITIL® support and service. The course will give you a detailed introduction to the concepts, terms and definitions, relationship, objectives and benefits of the IT service management process described in the ITIL®.