The Microsoft Operations Framework provides in-depth technical guidance and consulting support for the operation of mission-critical systems on Microsoft technology. MOF is recognised for providing technical guidance that covers the entire spectrum of IT management, addressing the people, process, technology and management issues involved in complex, distributed and heterogeneous IT environments. To develop MOF, Microsoft worked with partners that have extensive experience with mission-critical computing.
The framework is built on best practices from the IT Infrastructure Library, a series of books that hundreds of organizations around the world use for comprehensive guidance on providing quality IT services. So there is no contest.
One is an extension of the other.
Without ITIL there would be no MOF. ANECDOTE – ITIL MANAGERS EXAM The ITIL Manager Certificate is awarded to those individuals who are capable of applying the ITIL theory to any Organisation.
The prerequisites and typical training outline is presented below: Pre-requisites for ITIL Manager Certificate In order to be eligible for attending the ITIL Manager Certificate Training Course a number of prerequisites are expected of potential participants: Knowledge for the ITIL Manager Certificate ITIL Foundations, EXIN (or ISEB) certificate obtained; Work and thinking capability at tertiary education level. Experience if looking to achieve the ITIL Manager Certificate 2 years of relevant practical experience; Manager’s role in IT service delivery (two years minimum); Experience in project-oriented work and/or (shared) project management. Target Group The training is targeted at those persons who will play an important role in the implementation and adoption of the IT Service Management processes: Managers in IT organizations who work in accordance with ITIL; Project staff and project leaders for ITIL implementation pathways; Management advisors looking at IT management and IT organizations; Future ITIL Service Managers. In-course Assessment
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