ITIL® foundation’s course is a three-day course and its completion will earn you ISEB IT foundations certificate in IT Service Management. This is a strong foundation stone for an entry-level professional qualification in IT Service Management.
The ITIL® foundations course consists of short lectures, group discussions and mock tests. The course documents include student notes, copies of various slides and a copy of IT Service Management pocket-guide.
The ITIL® foundations examination is held on the third day of the course. There are 40 multiple choice questions that have to be answered in 60 minutes. You get the certificate if you score 26 or more.
You have to pay for appearing in the examination. You can select a suitable schedule for the course and the exam for yourself.