An ITIL® guide is basically a complete and comprehensive introduction to the ITIL® framework and practices. ITIL® guide is completely designed to guide the fresher and work as a reference for practitioners.
This guide explains the history and the management model of the ITIL®. It also gives a complete idea about the best practices and how to implement them in your own company. An interesting fact about this ITIL® guide is that it is based on practical collections and experiences. Therefore it is more beneficial as an application guide.
This guide includes full presentation on both the departments of Service Management (Service Delivery and Service Support). If you are preparing for exams then you can make good use of ITIL® guide for ITIL® exams. This guide gives you an overview of ITIL® and also offers necessary information in detail.