The CMM measurement model is actually a 5 category measurement model.
Most people think that ITIL is also a 5 level model, but there are actually steps between the 5 levels in ITIL (making 9 measurement levels). Want to find out more about the implementing itil and cmm: ITIL Exams ITIL Books & CD Licensing ITIL Documentation ITIL Downloads ITIL Online Education ITIL Toolkit E-mail us for ITIL In House Education and Learning options E-mail us for ITIL Consulting Services
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