ITIL Intermediate Online Training : I have bought the ITIL Foundation Complete Certification Kit recently to study for the certification. The study guide and online learning program is really good to understand all the about the ITIL Foundation. The online content is a pretty good and facilitated understanding the knowledged we read in the book. All the reviews questions at the end of each module also help us understand all the complexity of the ITIL Fondation Certification For me this book is Highly recommended !
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