ITIL intermediate training in chennai : I was quite underwhelmed when the book turned up – it certainly didn’t seem much for my money (GBP 47.00). However the real value is in the online tutorials when used in conjunction with the book. Once my ears got used to the American accents and terminology I progressed quite quickly through the coursework. I would suggest that you do the included test first before you even read any other page. This way you can identify what you do and don’t know already and pay more attention to the relevant sections. ITIL like Prince project management method is frequently just a case of assigning names to activities and ideas that you may already understand and do every day in your job. I’m yet to actually sit the foundation exam (it is booked!) but I am confident that I have done as much as I need to pass. In addition to the included test I have tried several online tests questions and done well enough. I thoroughly recommend this item!
S. Ringham (London UK)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
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