ITIL Intermediate Training : There’s no wasted space with this guide. It’s short and sweet and covers what you need to know to learn ITIL Foundations and gain certification. Clocking in at a tidy 168 pages of material used in combination with the online material you’re going to find this book easy to use and a valuable study aid. It’s clear and includes lots of good diagrams and examples to help you master the material.
M. Sprague (Ottawa Ontario Canada)
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About The Art of Service – learn more about ITIL Intermediate Training
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com