ITIL is acknowledged as a Public Domain Framework administered by the Office of Government Commerce (OGC) in the United Kingdom. Introduction Many organisations are looking at IT Outsourcing as a method of: Reducing the costs of supporting IT infrastructure Improving the efficiency of supported infrastructure Complying with organizational strategic direction or Any combination of these factors. This document describes the contents of the IT Outsourcing Essentials Guide.
The Essentials Guide is designed to answer a lot of the questions about how to manage a transition to an outsourced environment.
It provides you with useful guides, templates and a powerful, but simple assessment.
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