ITIL test results are normally forwarded to the candidate within a prescribed timeframe, depending on the actual exam that was taken. ITIL test results – Foundation There are two types of testing involved here so there are also differences from this.
First the paper based exam has roughly a four to six week turnaround time for physical marking.
The computer based exam gives instantaneous results with delivery of the certificate taking an average of four weeks. ITIL test results – Practitioner This exam is currently only available as paper based but there is discussion about it becoming an online type exam as well.
Currently allow four to six week turnaround time for physical marking as well. ITIL test results – Managers Now here there is a significant amount of time involved in marking these exams.
Usually eight to ten weeks.
These exams are written exams with no single correct answer to every question.
It is far more an essay type exam with basically a different essay written for every question.
These also go to multiple markers all of whom are qualified IT service managers themselves.
This makes it quite an intricate process.
Hence the long turn around time.
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