ITIL : ITIL the IT Infrastructure Library for quality management governance project….

ITILITIL : ITIL the IT Infrastructure Library for quality management governance project….

punishment, be dismissed from office or discharged from employment upon conviction of such offence.

Signed: by employee, contractor, vendor, or other 3rd party with authorized access to ECA information. Date: ____________________________________ TECHNICAL ASSISTANCE FOR POLICY REFORM II 64 5.0 APPENDIX B 5.1 LIST OF REFERENCES ? ? ? 1.

ITIL (the IT Infrastructure Library) for quality management, governance, project management, and standards 2.

ISO9000 2000 series for quality management principles and quality assurance 3.

BearingPoint ProvenCourse .

The ProvenCourse methodology is a component of BearingPoint’s ProvenCourse delivery framework and contains process, templates and techniques used to deliver BearingPoint services. 4.

IRS Publication 1075, Tax Information Security Guidelines for Federal, State and local Agencies. 5.network Working Group of the Internet Engineering Task Force. 6.

United Kingdom, Office of Government Commerce, Governance, and Human Resources. 7.

Egyptian Customs Strategic IT Security – Infrastructure Analysis and Recommendations.

A report submitted to USAID by BearingPoint, Inc., June 22, 2006. 8.

Egyptian Customs Interim Modernization Phase IT GAP Analysis.

A report submitted to USAID by BearingPoint, Inc., February 5, 2006. 9.

Egyptian Customs Authority Organizational Realignment.

A working document of the ECA, approved December 6, 2005. SM 5.2 CRA VISITS AND MEETINGS ? ? ? The following CRA and MoF consultants were contacted at various times during the writing of this document: • • • • • • • • • • • • Mrs.

Iman El Kouny, Executive Consultant Customs Reform, at various times from June 12 through August 10, 2006.

Mr.

Alla, CRU in Alexandria, June 19.

Mr.

Shashika, IT Manager, Alexandria IT Processing Center, June 19, 2006.

Mrs.

Najury, Head of IT Reform for IT, Alexandria, June 19, 2006.

Mr.

Abdul Salam M.

Al-Husseiny, Chief of Customs, Eastern Region (Port Said), June 21, 2006.

Mr.

Mustafa, General Manager IT Department, Port Said, June 21, 2006.

Mr.

Quenawy Abu Zaid, Head of Central Directorate, Suez, June 22, 2006.

Mr.

Nabil El Hofiy, General Manager of IT Department, Suez, June 22, 2006.

Mr.

Abel Hady, Head of IT Maintenance and Operations, Suez, June 22, 2006.

Mr.

Mohamed Mohamed Said Ahmed Mohamed, General Manager, Ain El Sokhna Customs, June 22, 2006.

Mr.

Amr Mohamed Gamal, Application Lead IT Department, El Sokhna Port, June 22, 2006.

Mr.

Reda Khaled, IT Manager, El Shokhna Customs, June 22, 2006. TECHNICAL ASSISTANCE FOR POLICY REFORM II 65 Technical Assistance for Policy Reform II BearingPoint, Inc, 8 El Sad El Aali Street, 18th Floor, Dokki, Giza Egypt Country Code: 12311 Phone: +2 02 335 5507 Fax: +2 02 337 7684 Web address: www.usaideconomic.org.eg TECHNICAL ASSISTANCE FOR POLICY REFORM II Appendix Technical Assistance for Policy Reform II BearingPoint, Inc, 18 El Sad El Aali Street, 18th Floor, Dokki, Giza Egypt Country Code: 12311 Phone: +2 02 335 5507 Fax: +2 02 337 7684 Web address: www.usaideconomic.org.eg

Read more about ITIL : ITIL the IT Infrastructure Library for quality management governance project….:

Accredited ITIL Foundation, Intermediate and Expert Certifications

Accredited ITIL Foundation, Intermediate and Expert Certifications, Learn more about ITIL HERE:

ITIL and ITIL : ITIL the IT Infrastructure Library for quality management governance project….

ITIL - ITIL : ITIL the IT Infrastructure Library for quality management governance project….

ITIL and ITIL : ITIL the IT Infrastructure Library for quality management governance project….

ITIL - ITIL : ITIL the IT Infrastructure Library for quality management governance project….