ITIL lifecycle modules : This is a great study guide and online learning product. The book and the online learning program work well together. The online learning worked without any downloads and was very easy to navigate and get back to. I would recommend this product to anyone looking to take the ITIL foundation test or if you are just looking for an introduction to ITIL V3. I used this product as my sole study guide and source of information in preparing for the ITIL Foundation Exam and I scored 100% the first time I took the exam (EXIN). I think this product is a great value the price is very good!
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