ITIL® Made Easy
ITIL® is not a very difficult concept to understand but a great challenge to apply in your own company. Before you go ahead and find the best practices available, it is necessary to know completely about ITIL®.
ITIL® made easy guides and e-books are available at affordable costs. Another excellent source are ITIL® institutes and learning centers. The Art of Service can help you to get a complete overview, knowledge of ITIL® and its proper applications through its ITIL® made easy courses.
The majority of ITIL® made easy processes are incorporated in two main categories and sub-categories:
Service Level Management
IT Service Continuity Management
The Service Desk