ITIL Made Easy

ITIL® Made Easy

ITIL® is not a very difficult concept to understand but a great challenge to apply in your own company. Before you go ahead and find the best practices available, it is necessary to know completely about ITIL®.

ITIL® made easy guides and e-books are available at affordable costs. Another excellent source are ITIL® institutes and learning centers. The Art of Service can help you to get a complete overview, knowledge of ITIL® and its proper applications through its ITIL® made easy courses.

The majority of ITIL® made easy processes are incorporated in two main categories and sub-categories:
 
Service Delivery

    Availability Management
    Service Level Management
    Financial Management
    Capacity Management
    IT Service Continuity Management

Service Support

    The Service Desk
    Incident Management
    Problem Management
    Configuration Management
    Change Management
    Release Management

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