ITIL managers certificate : This book is great if you work within an IT service management background and want to pass the foundation exam quickly. I read this book worked through the sample questions at the end of each chapter and then did the online course that comes with it. This re-enforced what I had read and had different sample questions and a mock exam.This is sufficient to gain a pass at foundation level without paying for an expensive and time consuming course.The book only concentrates on what you need to know to pass the exam and to the correct depth of knowledge.Excellent
Martin Bloor (Cheshire England)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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