ITIL means : Prior to buying this kit I briefly considered paying for a 3-day course in order to gain my ITIL Foundation accreditation; this would have cost me upwards of £500 and no doubt overloaded my brain a bit. In the end I opted for The Art Of Service and I’m glad I did not only for the money saved but because after two months of relatively casual use I passed the exam comfortably on my first attempt.The online content of videos and slides are extremely handy if you’re not that much of a bookworm and they do make the overall course much easier to digest than if you were using the book alone. Some of the online PDFs are also worth printing out as study aids. As far as self-study courses go this kit can’t really be faulted.
Alistair Murray amurr586 (London)
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About The Art of Service – learn more about ITIL means
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com