ITIL Model : designed with n 8 minutes hold up time to shut….

ITILITIL Model : designed with n 8 minutes hold up time to shut….

Evaluation Period: 1 Year • Limited operation because of maintenance: 2 downtimes over 14 hours • Availability of the data center: 99.2% per year • 2-3 outages per year with a downtime of respectively 5 hours[15] Performance grade 2 ?? • • • • • • • • • • • Basic air conditioning (n) Basic power supply (n) A UPS (perpetual quality power, overvoltage protection, etc.) designed with (n) 8 minutes hold-up time to shut down the operation systems Devices for the detection of fire (smoke alarm) and for fire fighting (fire extinguisher) Architectural separation of the computer room from other spaces by the minimum F30/T30 (German-specific rating system for fire-resistance) Several fire sections in the data center are not necessary Heat dissipation performance: 220-320 W/m² Physical access protection (steel doors/security locks/windowless room or secured window) with a mental identification feature and a warning system/break-in security Certified staff for the operation of the servers (network technology/operation system) Stable network connection (min. 2 providers, 2 independent network connections) Datacenter star audit • Basic supply routes Evaluation Period: 1 Year • Limited operation because of maintenance: 2 downtimes over 12 hours • Availability of the data center: 99.671% per year, annual downtime 28.8 hours • 2-3 outages per year with a downtime of respectively 4 hours 75 Performance grade 3 ??? • • • • • • • • • • • • • • • Air conditioning (n) Redundant power supply (n+1) Diesel generator A UPS (perpetual quality power, overvoltage protection, etc.) designed with (n) 8 minutes hold-up time to shut down the operation systems Devices for the detection of fire (smoke alarm) and for fire fighting (fire extinguisher) Architectural separation of the computer room from other spaces by the minimum F30/T30 (German-specific rating system for fire-resistance) Several fire sections in the data center are not necessary Heat dissipation performance: 430-800 W/m² Process of an individualised authentication (biometrics or mental identification feature) ITIL process maturation grade 2 (mostly documented and adjusted to the ITIL model) Physical access protection (steel doors/security locks/windowless room or secured window) with logging and a warning system/break-in security Certified staff for the operation of the servers (network technology/operation system) Stable network connection (min. 2 Internet access providers, 2 independent network connections) Basic supply routes Evaluation Period: 2 Years • Limited operation because of maintenance: 3 downtimes for 12 hours • Availability of the data center: 99.671% per year, downtime 22 hours • 2 outages per year with a downtime of respectively 4 hours Performance grade 4 ???? • • • • • • • • • • • • • • Air conditioning (n+1) + UPS connection Redundant power supply (n+1) and 2 facility feedings Diesel generator A UPS (perpetual quality power, overvoltage protection, etc.) designed with (n) 8 minutes hold-up time to shut down the operation systems Devices for the detection of fire (smoke alarm) and for fire fighting (fire extinguisher) Architectural separation of the computer room from other spaces by the minimum F30/T30 (German-specific rating system for fire-resistance) Several fire sections in the data center are not necessary Heat dissipation performance: 430-1400 W/m² Process of an individualised authentication (biometrics or mental identification feature) Access to the data center: at least 2 door systems ITIL process maturation grade 2 (mostly documented and adjusted to the ITIL model) Physical access protection (steel doors/security locks/windowless room or secured window) with logging and a warning system/break-in security Certified staff for the operation of the servers (network technology/operation system) Datacenter star audit • Stable network connection (min. 2 Internet access providers, 2 independent network connections) • Basic supply routes Evaluation Period: 5 Years • Limited operation because of maintenance: 2 downtimes for 4 hours • Availability of the data center: 99.982% per year, downtime 1.6 hours • 2 outages per year with a downtime of respectively 4 hours 76 Performance grade 5 ????? • Air conditioning (n+2) + UPS connection (n+1) • Redundant power supply (n+2) and 2 facility feedings (n+2 can be realized with a technical circuit and substantiated by service level agreements) • 2 x diesel generator • A UPS (perpetual quality power, overvoltage protection, etc.) designed with a minimum of (n+1) • 20 minutes hold-up time to shut down the operation systems • Devices for the detection of fire (smoke alarm) and for fire fighting (fire extinguisher), VESDA system • Architectural separation of the computer room from other spaces by the minimum F60/T60 (German-specific rating system for fire-resistance) • Several fire sections in the data center are necessary • Heat dissipation performance: >= 1500 W/m² • Process of an individualised authentication (biometrics or mental identification feature) • Access to the data center: at least 2 door systems • Optical turnstile for customer entrance • ITIL process maturation grade 4 (completely documented and adjusted to the ITIL model) • Documented Procedures (EG with the help of ISO 27001, ISO 20000, ISO 9001) • Physical access protection (steel doors/security locks/windowless room or secured window) with logging and a warning system/break-in security • Certified staff for the operation of the servers (network technology/operation system) • Stable network connection (min. 5 Internet access providers, 2 independent network connections) • Supply routes doubled Evaluation Period: 5 Years • No limited operation because of maintenance • Availability of the data center: 99.991% per year, downtime 0.8 h • 1 outage per year with a maximum downtime of 4 h Fulfillment grade In considering the calculated performance grade (%) derived from the questionnaire’s responses and the inspection, the result can be assigned to one of the five fulfillment grades (DC Stars).[16] Datacenter star audit 77 Fulfillment grade 1 2 3 4 5 Percent 35 – 54% 55 – 64% 65 – 74% 75 – 89% ? Stars ?? ??? ????

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Accredited ITIL Foundation, Intermediate and Expert Certifications

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ITIL and ITIL Model : designed with n 8 minutes hold up time to shut….
ITIL - ITIL Model : designed with n 8 minutes hold up time to shut….
ITIL and ITIL Model : designed with n 8 minutes hold up time to shut….
ITIL - ITIL Model : designed with n 8 minutes hold up time to shut….

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