ITIL modules : I am an experienced IT manager/project manager and have used ITSM best practices for many years so this material was not altogether new or foreign to me. When I finally decided to get certified this ITIL Foundation Complete Certification Kit was all I needed to study for and pass the exam. IMPORTANT note: My edition of the kit was based upon the ITIL 2007 syllabus for which the Prometric EXIN exam has been discontinued. The exam is now based upon the ITIL syllabus. I bought my edition about six weeks before the last day for the 2007 syllabus and was able to squeek into the Prometric testing center on the very last day the 2007 test was given. Make sure the book you buy is based upon the ITIL syllabus!
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