ITIL MOF – What is the difference? Which is for me? ITIL & MOF are not quite the same thing.
That is the Microsoft Operational Framework is based on and recognizes that ITIL is still world’s best practice with respect to IT Service Management. ITIL MOF The ITIL philosophy is to “adopt and adapt,” and that’s just what Microsoft did when it created Microsoft Operations Framework.
MOF is a set of publications providing both descriptive (IE, what to do and why) and prescriptive (IE, how to do) guidance on IT service management. Microsoft published the first elements of MOF in 2000 for customer, partner and internal use.
Microsoft created MOF with the following objective in mind: Create comprehensive operations guidance to help customers achieve mission-critical production system reliability, availability, and manageability on the Microsoft platform. The Microsoft Operations Framework provides in-depth technical guidance and consulting support for the operation of mission-critical systems on Microsoft technology. itSMF recognized MOF for providing technical guidance that covers the entire spectrum of IT management, addressing the people, process, technology and management issues involved in complex, distributed and heterogeneous IT environments. To develop MOF, Microsoft worked with partners that have extensive experience with mission-critical computing.
The framework is built on best practices from the IT Infrastructure Library, a series of books that hundreds of organizations around the world use for comprehensive guidance on providing quality IT services.
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