ITIL Online Test : I thoroughly recommend this certification kit. I read it through…did the online course…then read it through again making notes. I also found some helpful free websites on the net ([…]). Glancing through the free resources I found it doesn’t cover everything but it covers more than enough to pass. All told I spent four days studying then took the course and got 90 odd percent.
ITIL Novice (UK)
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