ITIL Operation : Unless you have limited time and unlimited budget why pay vendors for their classroom training?? Not that classes and sharing with others in a class is not helpful but this book and the online material together with the online discussions are probably (have not taken the class) as good if not better. And for the money A DEAL THAT CAN’T BE BEAT!!! So if you like the rest of the world these days are on a tight budget you must consider this book and web material for your certification needs. If you have the money do both!!! I know that this will properly prepare me for the certification exam. The Art of Service has created a great product and service regarding ITIL – buy it but then spend the time to master the content!!
PuMPIT-IL PuMPIT-IL (Chicago IL USA)
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About The Art of Service – learn more about ITIL Operation
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com