ITIL preparation : The first look at the book and you will notice that it is thin and the fonts used for the text are big. So the first question is naturally going to be: Will this cover everything I need for the test? The good part however is that it does! I liked the way the content is presented in the book. At the price the book might seem expensive but trust me – with the online course it is a great bundle worth more than its price. I would recommend that you first go through the online course and then start reading the book.
Tiklas AJ (USA)
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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