Description of catalog uses Audience This document is relevant to all staff in <
A narrow view in this situation will often lead to an ineffective service catalog in the long term.organizations may have numerous reasons for creating a service catalog: Regulated by standards (ISO/IEC 20000) Recommended through improvement initiatives Compiling a list of services Investigating efficiencies The service catalog can be used in each of these capacities and much more.
Your organization must decide how the service catalog will be used.
These decisions will determine what perspectives the service catalog should have. Understanding Perspective Consider you have a massive amount of data and information about your service in front of you.
And now, you have been asked to shift through this information and extract what is relevant and what is not.
The problem is, relevancy is subjective depending on the perspective you are taking.
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