ITIL service capability : This book is very well organized and very simple to understand. If you are trying to get ITIL certification you don’t look any further. This book is complete and one stop point for getting the ITIL certification. I read this book for one week (<30 hrs) and was able to clear that with over 90%. Thanks Avid Reader Learn more about ITIL service capability:
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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