ITIL® Service Delivery Free Download
ITIL® is a set of standards that define the quality standards for IT service management deliverables. It has two categories: Service delivery and Service support. These standards have been compiled in form of books. You can download them for free from the Internet. If you are specifically looking for information on service delivery, you must try ITIL® service delivery free download.
You can get ITIL® service delivery files, framework, books, tutorials, quizzes and best practices in form of ITIL® service delivery free download. These downloads are available in pdf as well as ppt formats. They are comprehensive and give an in-depth view of the ITIL® service delivery.