ITIL Service Design : Though I haven’t completed the course material I find the book well laid out well referenced and easy to read. The on-line course is a real bonus and it too is well done. I’m certain that between the printed and on-line material including the quizzes that I’ll have no problem passing the exam. I don’t hesitate to recommend the foundation certificate kit and look forward to future studies using ‘The art of service’ study materials.
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About The Art of Service – learn more about ITIL Service Design
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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